Is there any chance that your machine has 32-bit Windows installed? Here's how you can check it:
The same goes for Python version - perhaps your Windows version is 64-bit but somehow a previous 32-bit installation of Python shadows the Launcher's version? Please run the
Terminal option in the Launcher, then simply run
python on the terminal. I'd like you to please post the output of this here. For instance, on my Mac, I get this output:
Python 2.7.10 (default, Sep 23 2015, 04:34:14)
[GCC 4.2.1 Compatible Apple LLVM 7.0.0 (clang-700.0.72)] on darwin
Type "help", "copyright", "credits" or "license" for more information.
I want to see how it looks on your machine. Thanks!