User 2002 | 6/2/2015, 5:38:33 PM
Below are some common installation issues and how to address them:
Why do I get "permission denied" errors on pip install? When installing, you may see an error like:
error: [Errno 13] Permission denied: '/usr/local/lib/python2.7/site-packages/graphlab/__init__.py'
A permission denied error with a path under /usr/local indicates the installation was attempted system-wide, but without root permissions. There are two workarounds for this:
I get a license error when trying to use graphlab If you get the following error:
[ERROR] ======================================== GraphLab Create requires a license to use. To get a trial, non-commercial, or commercial license, visit https://dato.com/register. =================================================
It is possible that we failed to create your license file as part of the install. Run the following command in your python environment using the product key that was provided as part of your registration:
import graphlab graphlab.product_key.set_product_key("product-key-goes-here")
If you don't have a product key, please visit https://dato.com/register for a free 30-day trial.